1. Scope
This policy applies to all client data and information we receive, access, process, or store during the course of providing software development, consulting, support, or related technology services.
2. Information We Collect
- Client-Provided Data: Any data, documents, source code, designs, databases, APIs, credentials, or information shared by clients for development purposes.
- Communication Data: Emails, chat messages, meeting notes, and support interactions.
- Usage Data: Logs and analytics from software developed or managed by us (only if explicitly agreed in the scope of work or contract).
- Account Data: Names, emails, company details, billing information, etc.
3. Purpose of Data Collection
- Delivering software and development services.
- Testing, debugging, and optimizing applications.
- Providing technical support and maintenance.
- Ensuring security and integrity of developed products.
- Fulfilling contractual and legal obligations.
We do not sell, rent, or trade client data.
4. Data Ownership
- All client-provided data remains the sole property of the client.
- We act solely as a data processor and not a controller.
- Upon completion of the project or termination of services, all client data will be returned or securely deleted, as per the agreement.
5. Data Security
We implement industry-standard technical and organizational measures to protect data from unauthorized access, disclosure, alteration, or destruction:
- Encrypted communications (SSL/TLS).
- Access control and user authentication.
- Secure code repositories.
- Regular security audits and updates.
6. Third-Party Services
We may use third-party services (e.g., hosting, version control, analytics), but only those compliant with data protection laws. We ensure third-party vendors have appropriate data protection agreements in place.
7. Data Retention
Client data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon project closure, data will be:
- Returned to the client, or
- Deleted upon written request, with confirmation provided.
8. Confidentiality
All client data and project-related information are treated as strictly confidential. Our team members and contractors are bound by NDA/confidentiality agreements.
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
9. Your Rights (for Clients and End Users)
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your data.
- Object to or restrict certain types of processing.
- Request data portability.
We will support clients in facilitating these rights for their end users as applicable.
10. Changes to This Policy
We reserve the right to update this Privacy Policy. Material changes will be communicated to our clients in advance.