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Amplify your business process improvements

Find the sweet spot Combine your knowledge of your business, our expertise in business processes, and automation Most business owners have ideas for modifying their company’s software to solve a problem, or plugging in a new module to add more capability. But...

Start with the best process improvement questions

Set your goals by asking questions in reverse order Be sure to ask these FIRST What would make your workflow really flow?What would be the ideal day for your people?How would you make your business better? Ask this SECOND How can we automate things with technology?...

Add processes that put you in your customers’ shoes

Use technology to be awake and responsive to your customers and associates Imagine this: Suppose you’re a wholesale distributor’s customer and you were mistakenly shipped a wrong component in a kitted order. They’re rushing to assemble your...

Why workflows need periodic updates to stay flowing

Has your workflow lost that well-oiled-machine feeling? Even smart, innovative managers who are always pushing to make their companies better can get stuck sometimes. Generally, managers already know where their problem is. Maybe their customer billing has repeatedly...