by Mark | Oct 19, 2021 | Automation, Metrics
How does quality management apply in your supply chain? Supply chain usually isn’t the first area that comes to mind for quality management in a business. It’s usually areas like safety, regulatory compliance, customer service, or manufacturing. Yet any business...
by Mark | Aug 26, 2021 | Metrics
An absence of accounting means an absence of accountability In the context of COVID-19 and public concern for injustice, organizations are increasingly answerable to their stakeholders. Some have already understood the negative financial impact of being perceived as...
by Mark | Oct 23, 2019 | Optimization
Begin with high impact areas If you have a list of potential technology-related improvements, start with the one or two ideas that most directly map to your high-impact areas. i.e. Focus on your company’s primary bread and butter first. For example, if you have...
by Mark | Feb 10, 2019 | Automation
Which number would you like to see drop to zero? Zero uncertainty about how much money your company has at any time;Zero mis-shipments due to picking and packing errors;Zero variance found in physical inventory counts;Zero invoices paid when there’s no...
by Mark | Nov 18, 2018 | Processes
Use technology to be awake and responsive to your customers and associates Imagine this: Suppose you’re a wholesale distributor’s customer and you were mistakenly shipped a wrong component in a kitted order. They’re rushing to assemble your...
by Mark | Jul 22, 2018 | Workflows
And how it turned into a success story We have been looking at what really makes the difference between stake holders who see and use the huge potential in software and those who just see it as an expense. Here’s a success story that illustrates how there are always...