by Mark | Feb 24, 2019 | Automation, Optimization
Is your team calm, or stressed? When we work with managers at growing, successful companies, they often tell us that a reason for their success is that they treat their people well. That’s exactly what our software systems do: treat people well. The technology...
by Mark | Feb 10, 2019 | Automation
Which number would you like to see drop to zero? Zero uncertainty about how much money your company has at any time;Zero mis-shipments due to picking and packing errors;Zero variance found in physical inventory counts;Zero invoices paid when there’s no...
by Mark | Jan 27, 2019 | Optimization
Use software that lets you pivot with ease It’s like a basketball player who has the ball and is looking for an opening. While the players on the other team try to block a pass, the player can rely on a solid foundation of capabilities. The player can calmly,...
by Mark | Jan 13, 2019 | Metrics
A company’s story about the power of flexible software One day the phone rang and we got exactly the type of question that can lead to new efficiencies and cost savings for innovative managers. The operations manager at one of our clients called with a question...
by Mark | Dec 30, 2018 | Optimization
Embed your rules into sales order creation Sales orders sit at the intersection of most processes in your business. To head off problems, it’s crucial to keep things simple and consistent. Here are three sales order screens we customized for clients that...
by Mark | Dec 16, 2018 | Automation
Have you squeezed every last drop out of your accounting software and now you need more? We find that our new clients have a problem that’s reached a stage where improvement has become critical, usually in the sales department, with inventory, or in production....
by Mark | Dec 2, 2018 | Optimization
Why you shouldn’t be using all of the capabilities of your software You know that saying, that companies use only a fraction of the full capabilities of their software— and insufficient training is blamed? Actually, you shouldn’t be using all of the capabilities...
by Mark | Nov 18, 2018 | Processes
Use technology to be awake and responsive to your customers and associates Imagine this: Suppose you’re a wholesale distributor’s customer and you were mistakenly shipped a wrong component in a kitted order. They’re rushing to assemble your...
by Mark | Oct 29, 2018 | Automation, Processes
The back office is where many workflow logjams and inefficiencies become apparent Cumbersome processes and workarounds from around your organization often become most visible in the back office, because accounting is where transactions from around the company must...
by Mark | Oct 28, 2018 | Automation, Metrics
Which “magic number” tells you the most about how you’re really doing? In this classic Inc. Magazine column, The Magic Number: Every business has a magic number. By employing his, our columnist didn’t overstaff this year, serial entrepreneur...