Ethical companies are responsive to their customers and kind to their employees
We are much more attracted to ethical vs. unethical behavior and that goes for employees, vendors, and customers. If you’re looking for more security and opportunity, check out the role ethics plays. It’s not just work, it’s how you work that defines your ease in accomplishment and draws people to you.
Here are some of the ways that acting with thoughtful integrity benefits your organization’s financial well-being.
1. When your ethics are clear, workflow moves faster
As company managers communicate strong ethics, this clarity filters down to the smallest daily actions.
Employees can confidently make decisions instead of waiting. There are fewer inconsistencies and fire drills to bog things down.
If your company standards are clear and ethical, that clarity can be translated into policy and workflow that’s efficient. It fosters an environment of trust and security for people to work without friction. Energy isn’t wasted on distrust.
And a clear workflow can be automated to ensure that things work to the company’s standards and ethics.
2. When your ethics are clear, automation can enforce quality
With clearly-defined policies, software can produce huge benefits cost-effectively.
Software helps you communicate company standards.
- For example, if you sell fruit and you promise customers that your fruit is fresh, your software can ensure that all freshness protocols are followed every time so that you never ship bad fruit.
- Or if you’re on the phone with a customer and your software puts all their transactions, account information and recent activity at your fingertips, your customer’s experience will be enhanced. They’ll feel that there’s a higher caliber of product or service, and trust you.
Software helps your workers maintain quality.
- For example, if your product requires many complex steps to manufacture, your software can enforce the integrity of your product by cross-checking each step to make sure everything is done exactly right.
In a company culture that treats people right and runs things in a high-quality way, it makes sense to have software tools that can help ensure those ethics are followed to the letter.
3. When your software tools are built and sold ethically too, speed and quality are predictable—and your costs go down
Many tools today lack integrity deep in their design. Planned obsolescence, “acceptable” failure rates and inflexibility are common.
It’s costly when the software you use to run your business doesn’t fit exactly, or it can’t adapt and requires constant upgrades and re-buying of functionality. Incomplete, poorly designed software also opens you to risk for automation and quality breakdowns.
In contrast, when the goal of long-term use is designed into software, it has the flexibility to change and to fit requirements well. It’s a tool that increases quality and self-reliance while it lowers risk.
Ethical choices improve profitability
Strong ethics support long-term relationships with employees, vendors and customers. This increases your profit by reducing the costs of relationships while maximizing their functional impact.
- Choose to work with an ethical business partner that you can call with a problem and trust them to solve it efficiently and well, without overcharging you.
- Choose to buy software that gives you complete flexibility and control, and work with consultants who are programmers with accounting and business expertise, not sales people.
AIS helps ethical companies be responsive to their customers and kind to their employees. Reach out to start a conversation with us.