Set your goals by asking questions in reverse order
Be sure to ask these FIRST
- What would make your workflow really flow?
- What would be the ideal day for your people?
- How would you make your business better?
Ask this SECOND
- How can we automate things with technology?
Too many companies let the software system’s features guide their automation decisions. Instead, the software ought to be implemented in a way that facilitates your unique business, your way.
Start by ignoring computers entirely. Look deeply and freely at how you want to work. What would really make your people better?
Automate that and things will flow brilliantly.